Welcome to WatchLens Support

Thank you for using WatchLens. We are dedicated to providing the best AI-powered watch identification experience.

If you have any questions, feedback, or issues, please contact us directly.

📧 Contact Us

Email: [email protected]

Response Time: We usually reply within 24 hours.

Privacy Policy

Effective Date: November 23, 2025

This Privacy Policy explains how WatchLens (“we,” “our,” or “us”) collects, uses, and protects your information when you use the WatchLens mobile application (“App”). By using WatchLens, you agree to the practices described in this policy.

1. Information We Collect

1.1 Camera Access

WatchLens uses your device’s camera to capture photos of watches for AI-powered identification.

• Images are processed locally or securely sent to servers solely for analysis.
• Images are never used to identify you personally.

1.2 Photo Library Access

If you choose to upload an image from your Photo Library, WatchLens will access only the photo(s) you manually select.

• We do not access or scan your entire photo library.